Privacy Policy – How 662bat Protects Your Data

01 Who We Are

662bat is an online gaming and sports betting platform operated for players in Bangladesh. The platform is accessible at 662bat.org and through the 662bat mobile application. For the purposes of this Privacy Policy, "662bat", "we", "us", and "our" refer to the operator of the 662bat platform.

662bat acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how your data is handled, you can contact us at [email protected].

02 Data We Collect

662bat collects personal data in three main ways: information you provide directly, information collected automatically when you use the platform, and information received from third-party payment providers when you make a transaction.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

662bat uses your personal data for the following purposes:

• To create and manage your 662bat account and verify your identity
• To process deposits and withdrawals via bKash, Nagad, and Rocket
• To provide access to games, sports betting markets, and other platform features
• To detect and prevent fraud, money laundering, and other prohibited activities
• To comply with legal and regulatory obligations, including anti-money laundering requirements
• To provide customer support and respond to your enquiries
• To send you account-related notifications such as transaction confirmations and security alerts
• To send promotional communications, where you have given consent to receive them
• To monitor and improve the performance and security of the 662bat platform
• To support responsible gaming measures, including monitoring for signs of problem gambling

662bat will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

04 Legal Basis for Processing

662bat processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you have signed up for, including account management, payment processing, and access to games.
• Legal obligation: Certain processing activities are required by law, including identity verification and anti-money laundering checks.
• Legitimate interests: 662bat has a legitimate interest in detecting fraud, maintaining platform security, and improving the service — provided these interests do not override your rights.
• Consent: Where we send marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

05 Data Sharing

662bat does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:

• Payment providers: We share necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: We may use third-party KYC providers to verify your identity. These providers process your data solely for verification purposes and are contractually bound to protect it.
• Technology providers: We use trusted technology partners to operate the platform, including hosting, security, and analytics services. These partners process data only on our instructions.
• Legal authorities: We may disclose your data to law enforcement or regulatory authorities where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud or protect the safety of users.

06 Payment Data & Mobile Wallets

662bat accepts payments via bKash, Nagad, and Rocket — the mobile financial services most widely used in Bangladesh. When you make a deposit or request a withdrawal, the transaction is processed directly through your chosen mobile wallet app.

662bat does not store your mobile wallet PIN, password, or full account credentials. The only payment-related data we retain is:

• The mobile number associated with your payment account (to verify ownership and process withdrawals)
• Transaction reference numbers and amounts (for record-keeping and dispute resolution)
• Transaction timestamps (for security monitoring and compliance)

This approach means that even in the unlikely event of a data breach at 662bat, your mobile wallet credentials would not be exposed. Your bKash, Nagad, or Rocket account security is governed by those providers' own security measures and privacy policies.

07 Cookies & Tracking Technologies

662bat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how users interact with the site. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 662bat platform. For most players, the default cookie settings provide the best experience.

08 Data Retention

662bat retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for 5 years from the date of the transaction for financial compliance purposes.
• Support communications: Retained for 2 years from the date of the last interaction.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Your Privacy Rights

As a 662bat player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

10 Children's Privacy

The 662bat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to 662bat, please contact us immediately at [email protected].

Upon receiving such a report, 662bat will promptly investigate, close the account, delete all associated personal data, and return any deposits to the original payment source. We take underage access extremely seriously and cooperate fully with parents, guardians, and authorities in such cases.

662bat also recommends that parents and guardians use parental control software to prevent minors from accessing online gambling platforms. More information on this is available on the Responsible Gaming page.

11 Security Measures

662bat takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 662bat platform
• Encrypted storage for sensitive data including identity documents and financial records
• Access controls that limit which 662bat staff can access personal data, based on job function
• Regular security audits and penetration testing of the platform infrastructure
• Two-factor authentication options for player accounts
• Automated monitoring systems that detect and alert on suspicious activity in real time
• Staff training on data protection and security best practices

While 662bat takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, 662bat will notify affected players promptly and take immediate steps to contain and remediate the incident.

12 Updates to This Policy

662bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The "Last updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this policy periodically. Continued use of the 662bat platform after any changes constitutes your acceptance of the updated policy.

If you disagree with any changes to this Privacy Policy, you should stop using the platform and contact the support team to close your account and request deletion of your personal data, subject to any legal retention obligations.